Founder's Story

Our Founder and CEO, Gary Valkenburg, was actually a restaurant/retail trainer for nearly 20 years. As Gary spent time traveling the world opening restaurants and training staff, he realized there was really no control or consistency of locations at a head office level. Each location and every general manager was doing whatever they wanted and not following company policies and standards. That is where Gary came up with the idea and need for World Manager. He set out to provide the most user-friendly platform in the market for both employees and administrators. The goal was to create a platform to allow every CEO to train, track and communicate with employees, plus control company compliance nationally and globally.

One of Gary’s specialties in training was teaching employees sales and up-selling skills. When he started World Manager he made a promise that he would not up-sell his clients, and would not lock them into the standard long-term contracts.

“In my 20 years of training one of the key goals was to teach staff how to up-sell. Also, a common revenue generating technique in business is to ‘increase your wallet share by selling more to your existing clients’. I was so tired of the industry sales techniques and the long-term contracts, I set out to break the traditions and be the training industry’s biggest market disruptor.” - Gary Valkenburg

Today World Manager still offers VIP treatment for all our brands including:

  • No fixed term contracts
  • Free upgrades for the life of your agreement
  • No price increases, ever
  • Free customer support
  • A free Relationship Manager for the life of your agreement

Introducing a new way of doing business. When it comes to growing fast, smart companies are turning to World Manager®

The World Manager® platform was launched commercially in 2005 and it is now being used by over 23,000 businesses in more than 50 countries. Over 200 million test questions have been answered globally and those same employees are now completing millions of tests annually.

Quick overview of World Manager®

World Manager® allows you to track your current training, human resources, operations and communications worldwide in one multi-award winning online platform.

World Manager® does not replace your current systems and programs — it enhances them! Once you join the World Manager® community, time-consuming and costly report tracking, data collection, analysis, testing and follow-up are rendered obsolete.

World Manager® suits any industry and can be implemented in any size company. Drastically reduce expenses by creating all online systems internally within World Manager®, and unleash unprecedented reporting capabilities for your company.

Allow your operations teams to deliver and monitor best practice training and HR systems worldwide. With World Manager®, they can access up-to-the-minute data, staff training results, average test scores, personal tests, performance appraisals, surveys and financial data with comparative reporting.

Since 2005, brands using World Manager® have shown up on the Business Review Weekly (BRW) ‘Fast-Growing’ lists over 90 times. World Manager® and our brands using the platform since 2005 have won over 20 industry awards.

Doing what you need and more

  • Provide visibility for national managers to call specific locations to discuss mandatory training, surveys or appraisals that have not been completed, or rankings that are below the national average.
  • Provide area manager accountability for all their locations, as well as key performance indicators.
  • Provide professional PDF reports and Excel spreadsheets for all meetings.
  • Enable a support office to pass on updated laws, regulations and procedures to all employees worldwide.
  • Access the most award-winning online communications platform in the world.

More than just a pre-packaged system

Too many systems leave you wondering:

  • How are other industry leaders implementing their online corporate development?
  • What are the latest trends?
  • What really works online, and what doesn’t?

We have created a library of case studies designed to highlight our brands’ successes and hurdles when launching their World Manager®.