Appraisal

BNT Appraisals

Company: Bras N Things |  Platform: BOW

Online Employee Appraisals Can Be Measured More Successfully

Company: Bras N Things is a leading fashion lingerie retailer. They have more than 180 stores and are continuing to grow. Bras N Things has an exciting product range that includes lingerie, sleepwear, playwear, sports, swim and accessories. Bras N Things is proud to offer an exciting and constantly evolving range of products and to be considered "the fitting specialist".

Summary: Bras N Things have used the performance management system very successfully. The company was able to integrate its previous process into World Manager® so they have very valuable information at their fingertips. They use this information to make decisions about promotions and training opportunities for their employees. They have also saved an immense amount of time for performance appraisals by having electronic reports provided by the appraisals tool.

Are employee appraisals necessary?

PAR’s are used for deciding on team promotion and training opportunities. We save a lot of time having the information available. Previously the process was very time consuming, we needed to reach to each manager to request this information from them.

What was your outcome when you decided to launch this tool?

We had several goals in mind when launching this tool. We were looking for fast reports once the online employee evaluation were completed. Thus the team would have an easier follow up process. We were also striving for managers to have easy access to information from self-reviews and our new performance appraisal form. We have reviewed our deadlines and timing of the review cycle thanks to the use of this tool. We realized that completion rates were not high during Christmas season which is our busiest time of the year. Therefore, our review cycle was modified.

How much training did you need to launch this tool?

We never required face to face training for the online employee evaluation tool. Our training was as simple as communicating to the team via the weekly newsletter and some instructions via email with screen prints as a follow up.

How much prep work did you need to do before launching this tool?

The most important step in our prep work was setting up the targeting and the hierarchy correctly within the online performance appraisal form. This initial step took us some time because we needed to ensure confidentiality of the reviews. The next step was entering the review form into the platform. This step was quick and simple. The World Manager® team helped us by copying those forms into the other countries and we were ready to start.

How long did it take for the prep work and launching of the tool?

The process took approximately 2 weeks. The stage that took the most time was setting up the back end of the employee evaluation correctly. Once the back end was set up right the rest didn’t require much time.

What were the steps you followed to launch this tool within the platform?

The steps we followed were:

  • Set up the hierarchy levels
  • Enter the review form
  • Determine the targets
  • Communicate with the team
  • Make all the forms active
  • Generate reports

Were you able to easily adapt your old appraisal process into the World Manager®?

Yes we were able to integrate our forms and process into the platform very easily.

Are the employees and your peers able to complete appraisals easily within the platform and are employee appraisals confidential?

Yes, they find the tool easy to use after we had established the online process and had communicated the guidelines.

Are there any specific features within this tool that you love using?

Yes we find it to be extremely beneficial to get reports immediately upon completion of the performance appraisals.

What was the process you used to have in place for doing performance appraisals before using the World Manager®?

We used to have a manual process. It was done on soft copies stored by the manager. Previously we didn’t have any reports on completion.

Has this tool improve the way you do your tasks within your work?

Yes it has definitely improved our work. We have integrated our monthly PAR (People Asset Reviews) reports into this review tool. We now have an accessible electronic history of these reviews which provides extremely valuable information.

Are employee appraisals necessary?

PAR’s are used for deciding on team promotion and training opportunities. We save a lot of time having the information available. Previously the process was very time consuming, we needed to reach to each manager to request this information from them.

Any advice you would like to provide to other users that are about to launch this tool within the platform?

Make sure all the back end of the online performance management system is set up correctly. Hierarchy levels, team location and account details must be set up right from the initial stage before you launch. Take the time to set up all these details appropriately to avoid manual adjustment in the future which will be time consuming.

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