A TRAINING PLATFORM FOR THE COMMUNICATIONS INDUSTRY

Proudly supporting some of the biggest communications companies in the world
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"We use ECHO for recruitment and onboarding, our learning journey modules and competency reviews, forms and resources, reports and compliance activities, communication and notices, store audits and regular employee appraisals. We also love the surveys tool! As you can see, we use it in most areas of our business"
Francene Keane,
National HR Manager, Bay Audio Hearing Experts
Plus 100's more, all powered by World Manager
 
The biggest communications Brands in the world rely on World Manager for delivering their training to all their customer service staff in all their locations around the world.
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Visibility

The biggest communications providers come to World Manager for the array of tools that provide unprecedented visibility from customer service standards, training on new mobile product ranges, seasonal communications offers, plus much more.
 

Communication

The communications tools boost staff engagement and eliminate concerns over the brand message each employee is receiving. The depth of the communications tools and widgets ensures your platform becomes the hub for all internal communications.
 

Transparency

Keep your Managers and/or franchisees informed and drive a positive culture with open communication, all from a single dashboard. Keep your locations up to date and push down content, polls and announcements, while getting feedback.
 

Productivity

Employees will be trained faster and be effective sooner by delivering content prior to starting, in a fun and engaging way.
World Manager is more than just an LMS, with fully integrated Human Resource and Operations tools to make business life easier.
 

Human Resources

Communications providers use the Human Resources tools for everything from recruiting staff, to managers, General Managers and Franchisees. The appraisals tools, employee KPI tools and automated exit interviews make maintaining HR a seamless process.
 

Operations

The operations tools help Head offices and Area Managers to track location mobile displays, product displays, new marketing promotions, back of store stocking procedures and safety to service desk tickets for register or POS issues etc.
 
"Some of our store-based computers did not have sound, so our ECHO app has enabled us to bring our Podcast and Video series to life, making the content available to everyone. We love that our teams can access our content via the app, anywhere, anytime! We have a group of employees who are mobile, so it works well by linking them back to the support office and stores!"
Francene Keane,
National HR Manager, Bay Audio Hearing Experts
HOW WE CHANGED THE WAY COMMUNICATION PROVIDERS DO BUSINESS

Bay Audio

A one-stop shop app for business processes

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Giving communications providers the ability to communicate with, and develop their own internal teams all over the globe
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