External Surveys

Separate logins provide full auditing capabilities, creating online reports with privacy settings and administrator approval level features. The External Survey tool is a way of gathering feedback or information from third parties or customers like secret shopper or mystery shopping providers.

Third parties will be able to audit, record and take photos in real time from anywhere, on any device. Create site visits or secret shopper reports for external suppliers to independently audit your business. Experience real time mobile business with paperless records and reporting of all independent safety site inspections, mystery shopping or secret shopper reports. Separate logins provide full auditing capabilities, creating online reports with privacy settings and administrator approval level features.

Results of mystery shopping surveys can be analyzed by store managers. If the store managers should not see the results, the reports can be set to go directly to the national level. A generic username and password can be given to anyone for the purpose of logging in and completing the reports.

Create site visits or mystery shopper reports for external suppliers to independently audit your business.
OUR INDUSTRIES

Customer Feedback

Create a customer satisfaction survey for suppliers, third party providers, contractors and customers external to your business.

Receive feedback from anyone that has ever done business with your company or been a customer, by taking them directly from your website to your survey, or invite them via email. With a real-time customer satisfaction survey tool from anywhere, on any device, even your suppliers and customers have the freedom to talk to you when they want.

Using the customer satisfaction survey tool, create online surveys for suppliers, third party providers, contractors and customers external to your business.
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