The ‘what’, ‘when’ and ‘why’
Scenario-Based Learning (SBL) is a more personal training strategy, where you use interactive scenarios, whereby the learner can showcase newly acquired skills. You can provide these scenarios through either video content, a written case study, or during a workshop and it must incorporate a situation that requires your learners to respond.
Responses can be provided in a similar format, whether it is a video, a selfie, or an essay. It is great for problem-based or case-based learning and will allow the employees to develop previously learned skills and problem-solving skills.
There are numerous applications for Scenario-Based Learning – The most effective training occurs when you make use of examples based on actual, rather than hypothetical, scenarios.
- OH&S – How do you safely lift a box?
- Sales – How would you sell or upsell a specific product?
- Customer Service – How would you respond to a customer in this situation?
- Demonstrate personal hygiene and uniform standards by taking a selfie in uniform with correct PPE (Personal Protective Equipment)
The 5 benefits for your learners
Increases Learner Engagement – Film yourself, upload photos or work together with your colleagues!
Apply what you have learned with confidence – This not the first time you come across this situation! Your manager gave you really positive feedback!
Increases Knowledge Retention –You must come up with a solution yourself and use your critical thinking and problem-solving skills. It is not training on a piece of paper.
Improves Knowledge Application – You have seen and practiced this before – you know exactly what to do!
Allows Employees To Fail & Learn – ‘Failure is a success if we learn from it’ Malcolm Forbes
Want to find out how Scenario-Based Training can be incorporated into your training?
With World Manager, your own custom branded, white-labeled platform and app, you can conduct live scenario-based training where employees can create videos of themselves completing tasks, that can be marked by Managers. Written case studies can be added to this tool, where employees must complete a written assessment of a case study they have read. Employees can upload videos of their tasks, or written documentation they need to provide, all to be graded by their Managers.