Over the last few years, hundreds of meetings and demos, this is the question I still find most interesting. Of course, the return will vary from company to company and this is simply because we have a vast range of tools, and how they do vary. This being said, the challenges that are solved seem to be identical.
Sorry, you’re not unique.
The main areas in which we see ROI delivered;
– Standardised customer service/sales/up-sell training – Increasing revenue
– Higher staff engagement – Decreasing staff turnover
– Formalised digital processes – Increasing efficiency and decreasing paper
– Rigid compliance processes and reporting – Reducing manual error and mitigating risk
Before you can grasp how you probably need some context on what exactly the World Manager platform is.
Yes, this should probably be a straightforward question to answer, but when you work across so many different industries, across over 60 countries, you’ll start to notice that our clients use World Manager to achieve different outcomes. So, I did a tiny survey with 10 of our clients, simply asking them what the World Manager platform is. I received 8 different answers!
Okay, so what do you get?
Your own custom branded, white-labeled platform and mobile app. Yes, it’s your own app, not World Manager branded.
Here you’ll be able to use widgets to push you to World Manager tools for company news, compliance, and learning and development. These widgets can also link you to tools and systems outside of World Manager.
An article was published in a retail magazine about one of our clients who achieved a 58% increase in profit 12 months after implementing World Manager, with a quote, “investment in digital and the improvements in customer service and experience that were implemented in 2017 have supported sales and margin growth”.
If you’re looking for ways to drive employee engagement, enhance your customer experience, have better access to compliance insights, and drive revenue, then talk to us about how we can deliver your ROI, completely tailored to your business.