How to Set a Device Policy for Employee Training

By now you’ve worked out how important it is that your employees can access their training anywhere, anytime on any device.

Mobility is now critical to pretty much every metric associated with employee training.

But how do you set a device policy that aligns with your company’s values and ensures a consistent approach across your organization?

You want your employees to be able to easily access training materials and complete the training seamlessly and without distraction from their regular duties.

You want World Manager with you every step of the way. But don’t take our word for it, just see what Twin Peaks had to say,

“One of our main goals was to have the ability to deliver training and content through mobile devices, that would actually be user-friendly. We went with World Manager® who also provides a host of other suites we launched at the same time, and all the tools are 100% mobile for us.”

It’s not enough to set up mobile accessibility, your device policy should also be easy to understand and simple to implement.

Stick around as we share four device policies you can consider for your organization.

Which Device Policy Suits Your Organization?

There are basically four main approaches to device mobility policy.

And because we all love more business acronyms (or not), each one is a spin on the concept of who owns the device in question – namely, the company or the employee.

The four types of device mobility policy are BYOD, CYOD, COPE, and COBO.

Here’s all you need to know about each policy type:

BYOD

This stands for Bring Your Own Device. Its simplicity and ease stem from the fact that each employee uses their own device to access the company’s networks and platforms, whether it’s their laptop, tablet, or mobile phone.

Pros:

The beauty of BYOD is in its flexibility for the employees. They already know and love their own devices and are comfortable with their operational settings. This means they can focus entirely on their training rather than trying to learn how to navigate new devices.

It also saves the company further investment in training devices and their subsequent maintenance since that remains the responsibility of individual owners.

Cons:

Flexibility has a corresponding degree of uncertainty since it’s a Herculean task to ensure a single platform is compatible with all devices and operating systems.

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What may work well on an iPhone, for instance, may not perform so well on an Android device. This means a lot of time and resources must be devoted trying to standardize and enhance reliability in a wide variety of devices.

There are consequences for violating company BYOD policies. Your employees should be acutely aware of them. The IT department should have the right tools to enforce those consequences.

For instance, if your BYOD policy requires users’ passwords to meet specific requirements, your mobile device management system should be capable of pushing those requirements to the devices.

You should also be able to wipe their devices in the event that they get lost or are stolen.

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CYOD

CYOD is a slightly improved version of BYOD. It stands for Choose Your Own Device.

It means the employees choose the device they are most comfortable using.

The only difference is that these devices are primarily purchased by the company.

Pros:

Employees require less time to understand how the devices function. They chose them, didn’t they? It saves you a training session or two.

And there’s more to it. It’s obvious how important employee engagement is to any successful organization. For instance, go2HR insists that keeping employee engagement high is “one of the best things you can do to instill loyalty and maintain a productive workplace.”

They encourage you to avoid dictatorship and consult employees before implementing new policies. By involving them in the process of selecting a device, you allow them to partner with you in creating their ideal work environment.

Another major advantage is that it saves time for testing devices and redesigning programs to suit individual attributes of different devices. Employees choose from a past history of use and, most likely, reliability as well.

Cons:

A variety of designs means a little complexity in the design and implementation of training programs as opposed to having one operating system.

Again, since all devices are owned by the company, maintenance costs and storage logistics are also borne by the company.

Security is a major area of concern. Different devices warrant different operating systems and applications. This opens the door for cyberattacks.

For this particular system to work, there must be adequate investment in cyber-security.

COPE

COPE is a combination of the previous policies. It stands for Company Owned but Personally Enabled.

Devices are owned by the company but employees are allowed to deploy them for private use, like making phone calls, sending and receiving emails, etc.

Pros:

The use of company devices means employees remain focused without being distracted by an extra device, such as when two phones are ringing simultaneously.

Central procurement by the company gives the company better leverage in the choice of manufacturer and model of devices. They also handle operational issues like software installations.

This gives the company a much better advantage in controlling the process, including cybersecurity concerns.

One way a company can enhance this advantage is to procure all the devices from the same manufacturer. This enables them to simplify the design, test online training courses and choose the most ideal platforms.

Cons:

The main drawback of this arrangement is that it warrants more administrative work.

The company will need to have a policy on personal use of company devices and monitor adherence to this policy. This could cost the company resources and time.

There will also be a need for training the employees on security and risks of cyber attacks attendant to their personal use of the devices. More training costs incurred here!

COBO

COBO simply stands for Company Owned, Business Only.

For this type of policy, the devices are chosen and procured by the company. And they are not amenable to personal use.

Pros:

COBO maximizes heavily on security. It allows the business to limit the number of variables as they have total control of all devices and their accompanying information.

By limiting device options, the policy also maximizes content design and development. This saves time on testing functionality and other quality parameters of different devices.

Cons:

As with COYD, COBO also requires monitoring of staff for the personal use of the devices. This has logistical and time implications for the company.

It could also undermine staff morale, as staff may find such strictness rather demeaning, making it hard for the training to achieve its objectives.

The success of this policy will depend on how well the company manages this potential resentment.

Win their trust! Help them appreciate the advantages of the policy to both parties.

Include a special module with case studies followed by scenario-based training to ensure your employees fully understand your chosen policy.

Take Your Pick!

Whether your employees use their own favored devices or your company follows the strict COBO approach, one thing is for sure: You’ll need a proven Learning Management System for online training.

One that offers a variety of features and content choices that deliver optimum value and convenience.

At World manager, we’re totally focused on ensuring your people perform at their best, whatever device they use. Book a demo with us today.

Disclaimer: This information is meant to provide general guidelines and should be used as a reference. It may not take into account all relevant local, state or federal laws and is not a legal document. Neither the author nor World Manager will assume any legal liability that may arise from the use of this information.

The best companies use World Manager to train staff, maintain standards, and set the company up on the road to success.